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Getting Help!

CanberraNet provides free limited telephone and e-mail based technical support to all current CanberraNet clients.  Note: Free technical support is limited to Internet connection problems only and does not extend to general IT support queries.

Technical Support: support@canberranet.com.au
Please ensure you have checked our online support area before making support requests.
Phone: (02) 6280 8844
Fax: (02) 6280 8877
Emergencies: (Note: To report service outages ONLY) emergency@canberranet.com.au
All other emails sent to the emergency address will not be answered.
Emergency Phone (Mobile): 0416 295 592