Important Changes to the CanberraNet ISP Network

CanberraNet is in the process of changing wholesale internet providers. This change will enable us to access better service guarantees, better pricing on bandwidth and data and access to a wider range of products.

Features of the new network:
* Faster and more secure
* Virus and spam filtering on mail services
* Web-based email services

In order to facilitate these changes, we need you to make some minor adjustments to your internet access settings.

Both the new and old systems will run in parallel over the next week. The old system will be turned off Monday 24th May. YOU MUST MAKE THE CHANGES TO YOUR SETTINGS BEFORE MONDAY 24th MAY TO AVOID DISRUPTION TO YOUR SERVICES.

   Connection Settings

   Guide to Change your DNS settings

   Guide to Change your Proxy Server Settings

DIALUP USERS ( you have a modem connected to your computer and dial us to access the internet)

1. You need to change your DNS settings:

Old Settings: Primary DNS 203.37.110.3 Secondary DNS 203.37.110.2

New Settings: Primary DNS 202.168.8.3 Secondary DNS 202.168.8.2

2. Remove proxy server reference

Old Setting: proxy.canberranet.com.au on port 8080

New Setting: Do not use a proxy server

NETWORK USERS - DIALUP (your network connects to the internet through a dialup modem - check with your System Administrator)

1. Change DNS (possibly)

Check with your System Administrator

2. Remove proxy server reference (possibly)

Check with your System Administrator

ADSL USERS (you connect to the internet using an ADSL modem or router - check with your System Administrator)

1. Check DNS

Your Primary DNS address should be 139.130.4.4

Your secondary DNS address should be 202.168.8.2

NETWORK USERS - ADSL (your network connects to the internet through an ADSL connection - check with your System Administrator)

1. Change DNS (possibly)

Check with your System Administrator

HOSTING (we host your web site and email services)

If you have delagted a domain name to our servers (and we do not have the registry details), you may need to redelate your domain name to our new servers.

Ensure you collect your mail from mail.[yourdomain].com.au and not an IP address ie. mail.canberranet.com.au

If your email is forwarded to another email address, do nothing

OTHER

Ensure you are using mail.canberranet.com.au or mail.(yourdomain).com.au etc and not IP addresses ie. mail.canberranet.com.au as these IP addresses will not be available after Monday 24th May.

If you are unsure of what to do, or have any queries regarding the changes, please contact us.

CONTACT NUMBERS